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I am a solicitor admitted to the Roll in 1994. I set up
Lakhani & Co ( based in Kingsbury, London ) because I wanted the independence and the
freedom to provide services to my clients as I felt best served
their interests and expectations. One of the main complaints
that clients have against their solicitors is that they
are not kept regularly informed of the progress of their case
or find it difficult to approach or make contact with their
solicitors by telephone. It is a fact that no lawyer can deliver
a personalised and professional service if he or she is facing
excessive constraints on their time. I recognise this and
ensure that time is used in an efficient manner so that we
are available to service our clients needs as and when they
arise. We make use of IT and on-line legal reference sources
to ensure cost efficiency. As a result of this approach I
have found that over 90% of the firm's growth is due solely
to recommendations and repeat business from existing clients
and that the firm has not needed to rely on outside marketing
to generate business. Being a small firm you can count on a highly personalised
service and individual attention. We are friendly and approachable
and will always treat you with courtesy. Above all we offer
legal excellence and practical no-nonsense advice. Here is our commitment to you : -
•To provide you with personal attention during your case
•To work with you to solve your problems in a practical way
•To do the work in a cost efficient manner
•To deal with correspondence within 3 working days
•To return your telephone calls within 24 hours
•To offer an appointment within 3 working days
•To keep you regularly informed about your case
•To provide you with clear information on costs and estimates
•To provide our advice using plain and clear English as far as possible
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