Ensure that your time with us is effective and productive:  

- Try to identify what it is that you wish to have advice upon. Often client's fee the need to go to some length to explain all the history and background to their problem before they get around to explaining the current issue on which they need advice. It is better to ask the question first so that we can determine what is relevant and ask you questions.  

- Try to remember that solicitors are not mind readers and that information should not be provided by you only in response to specific questions. We can only be a good as the briefing that clients provide. If you do not know what is relevant it is better to let us have the information to determine this.  

- Bring all the documents (e-mails, contracts, receipts…etc) concerning the case to the first meeting - however irrelevant you may consider them to be. There is little point in seeing us for Advice on an employment matter if you do not bring a copy of your Employment Contract with you.  

- It is always a good idea to discuss with your Solicitor the outcome of similar cases he or she has handled to allow you to understand what the outcome might be in the best and worst case.  

- Use of fax or e-mail can speed things up. It is best to establish the most suitable communication method from the outset as it will save valuable time in the long term.  

- Ensure we have your contact details at all times.  

- Respond to all correspondence promptly and deal with requests for information or documentation likewise. If you do not have the information required, make it clear straight away that you do not have this rather than say nothing.  

- Attend all meetings as requested.  

- If you are unclear about anything please ask. Arrange to see us if you disagree with the way we handle your matter. It is important that we are agreed on your objective, how and when they will be achieved and at what expense to you.  

- In lengthy cases we will render interim bills. Deal with these requests as soon as you can otherwise work on your case may be delayed. If you are experiencing unforeseen cash-flow problems, inform us at once. We can in some circumstances vary the arrangements.